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Canine II

Scotland V7.0.2 update running very slow and issues

Hi

Since the most recent update:

  • R4 is running extremely slowly and when you click 'send later' at the end of the NHS claim it can easily take 20-30 seconds to complete and meantime you cannot undertake any further activity within R4.Been in touch with support and no help
  • the patient banner used to be filled in with the scheme colour and easy to identify pt scheme eg NHS/private...now there is only an outline colour...can this be fixed?
  • the week planner view could be set so you could the appt types according to scheme types eg private/NHS/new pt ...now they all look the same!

Can anybody help?

Thanks

 

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Canine II

Re: Scotland V7.0.2 update running very slow and issues

sorry, also meant to mention when claim completed and R4 looks for CHI number, either takes forever or crashes the system
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Community Manager
Community Manager

Re: Scotland V7.0.2 update running very slow and issues

Hello @Abdul! I apologize that this was missed, it looks like it got posted to our welcome area and not to the R4 area. I am going to move this post to the R4 space so it is seen by someone there that can help. 

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