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Canine II

Re: Scottish Email migration

good afternoon Matt

 

thank you i had disabled them as they were not going out during restrictions with CV19, however, when i tried sending a singular, it would not send.

i will check and see if they have gone and let you know. 

kind regards,

Julie 

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Canine II

Re: Scottish Email migration

Did you have to change the suffix on all patients to .scot as the .net address no longer exists

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CS Dental Employee
CS Dental Employee

Re: Scottish Email migration

Hi @julietds,

I made no amendments to R4, I only enabled the task and sent.

Matt

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Canine II

Re: Scottish Email migration

Ok, so they will all still be at .net and therefore will not have sent. As the .net account no longer exists. 

J

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Canine II

Re: Scottish Email migration

checked the emails and none of the messages have gone to the outbox or been sent .

 

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CS Dental Employee
CS Dental Employee

Re: Scottish Email migration

Hi @julietds,

I have run a script on the server PC to change the nhs.net to nhs.scot.

This should now send the SMS, are you able to try sending an SMS when possible.

Matt

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