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Scottish SDR Update - 1st November 2023

Dear Customer,

We’ve been working hard to implement the 1st November SDR changes within your R4+ system. These changes are highlighted in the communication from the Scottish dental board below, please review and share with your practice staff.

To support these extensive changes, version 8.3 of R4+ will be released on the 27th October and it will be imperative you update your systems before the 1st November, If the update is not installed before this day, courses of treatment started or accepted after the 1st of November will need to be abandoned and recharted in full after upgrading to v8.3.

Our support team will be working extended hours on the dates below to help you with any potential update issues.


28th Oct

09:00 - 17:00


30th Oct

08:00 - 19:00


31st Oct

08:00 - 19:00


1st Nov

08:00 - 19:00


Please ensure you and your team read the release notes that accompany the R4+ 8.3 update, the changes will be posted on our online community shortly,

Kind regards,

R4+ Team