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elmsdent
Canine II

Searches

I need some information for an insurance claim and need to provide the following data:

  1. The weekly patient numbers attending The Practice from Jan 2019 to date.
  2. Supporting data to show how long patients typically need to wait before being able to make an appointment for several different time periods?

Hope you can help

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kimorr
CS Dental Employee
CS Dental Employee

Re: Searches

Good Morning!

Thanks for getting in touch.

The weekly patient numbers attending The Practice from Jan 2019 to date.

To retrieve this information I would suggest running the occupancy report.

  1. From Main screen.
  2. Click on Utilities.
  3. Scroll down to Practice occupancy Report.
  4. Put in the date range.
  5. Run report.

You will be able to see how many booked appointments occurred within the date range.

Supporting data to show how long patients typically need to wait before being able to make an appointment for several different time periods

Unfortunately, there is no way to retrieve this information as R4 doesn't track how long patients wait before making an appointment.

The only place I can think where this is tracked, is the referral stop watch function. This is really only for tracking how long a patient has been waiting since being referred.

Sorry I can't be more help.

Kind regards

Kirsty