cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
sraah2303
Canine II

Standby list SMS

Is there a way to send an SMS if an appointment has become available on the day to people who are on the standby list instead of ringing them? Something like 'this appointment has become available, please contact us to book it'.

0 Kudos
Reply
1 Reply
CS Dental Employee
CS Dental Employee

Re: Standby list SMS

Hello,

Thank you for your question, it is not possible to send an SMS directly to patients from the standby list, but  it is possible to go to any patients comms tab and send them an SMS.

So when a slot becomes available you could manually go to the patients record and send them an SMS that asks them to contact the practice as a slot has become available.

Hope the above helps.

Kind Regards

Jon