I have been approached by Yo Telecom who say that they can provide telephone and internet which when a patient calls, R4 will bring up that patient details automatically. They have the capacity to record calls and use a single click on the patient record to call out. Does anyone have any experience of this working or is there a carestream/R4+ equivalent you could supply or recommend please?
We have not heard of this supplier and do not have any insights into the technical integration of this product.
Ideally they would approach us with this solution so we can quality check the service. We don’t at present have an approved supplier to work with to offer you this solution.
Thank you for your post.