We are no longer getting claims in adjusted and rejected when they have been rejected by the board.
Please can you help?
Morning @Deb1,
Many thanks for your post.
Have you completed a send and receive from the EDI section?
If so it would be a technical issue that the helpdesk would need to look into, please contact us on 0330 094 8194 option 1 and we will be able to assist.
Regards
Matt
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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