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morriswoodyman
Canine III

Treatment item search

We used to have several searches on R4 that allowed to us produce a list of patients that had a specific treatment item code in an NHS, Private or Denplan course of treatment. These searches no longer work and when using the query wizard in the patient search screen I can't find an option to search for a specific treatment item. Has this feature been removed from R4?

Mark

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3 Replies
CS Dental Employee
CS Dental Employee

Re: Treatment item search

Good Evening Mark 

Sorry to hear you are experiencing issues with this functionality.

A query can be configured to search for specific treatment codes, please call the support team and they would be happy to assist. 

They could also investigate as to why the treatment code search was not working as expected.

Many Thanks 
Chris 

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morriswoodyman
Canine III

Re: Treatment item search

I'll get a call arranged in the next few days. I am not an administrator on R4, would this affect what searches I can run?

Mark

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CS Dental Employee
CS Dental Employee

Re: Treatment item search

Hi Mark,

This could effect your access as a whole but not individual reports.

I believe we can get what you need from R4+ and the team will await your call 

Regards 

Chris 

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