our signature pads , connected with the main server crash all the time , meaning we have to reboot all the time, have emailed the service desk team many times , but had no reply ... anybody else have this problem ? ive changed leads all to no avail
Hi I am sorry that you have not had a call back.
Can I ask what email address you are using but in the mean time if you call my team on 08452302451 option 1 then they will be able to help you.
I am sorry that you feel frustrated and you may be correct in saying that the pad need replacing but we have found that pad crashing can be that the drivers need removing and re installing that can be completed remotely. I will raise a call to arrange for one of my guys to call you.
Can you please confirm your account number or post code please?