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Sensei Cloud Release 0.1.5623

Sensei Cloud

Weekly Release

Build 0.1.5623  |  January 13th, 2021

This week’s Sensei Cloud updates continue to expand core application functionality and deliver on recent customer requests.

[UK Only] December 2020 NHS Fee Update

To accommodate our English NHS customers, the NHS fees were updated on December 14th, 2020. NOTE: These changes are for England only and do not cover associated changes in Wales and Isle of Man. These changes include:


Old Charge

New Charge

Band 1, Urgent Treatment, Orthodontic Access & Review/Refuse



Band 2



Band 3, Orthodontic Appliance Fit



Regulation 11 (per Appliance)



No additional user actions are needed to use these new NHS fees. NOTE: Any NHS claim with an acceptance date on or after December 14th, 2020 will use these new fees. 

Filter Enhancements in Patient List Reporting

In response to customer feedback, you now have more options of filtering by dates when generating a custom report in the Reports screen [Dashboard Tab > Reports > Patient List / Transaction List]. This applies to all of the various date-based filters available in the Patient List and Transaction List screens. You now have the option to generate a custom patient or transaction list based on:

  • The absence of a date (e.g., patients without a next scheduled appointment); or
  • Association with a specific, single date (e.g., transactions that occurred / were posted on December 17th, 2020).

Per the existing functionality, you can also select a relative date range (e.g., ‘This Quarter’ or ‘Last Quarter’) or specify a closed- or open-ended date range (e.g., between 11/23/2020 and 12/31/2020 or anytime after 07/31/2020). All of these options are available when specifying or modifying the filter criteria for a date-based variable [Create or Generate Report > Select Date-Based Column > Select Filter Option].




These enhancements should improve the usability of generating custom reports in Sensei Cloud. We look forward to your feedback on what works well and what additional enhancements can be made to improve your reporting workflows.

Global Patient Search Enhancements

The global patient search control has been enhanced based on customer feedback. This includes the general optimization of search type criteria, which improves the overall performance of the patient search. NOTE: This includes an increase to the minimum number of characters required to execute a patient search (3 or more). Additionally, prioritization rules have now been applied to the search results, ensuring that the top matches are more relevant based on your entered search. For example, patient name-based matches are displayed ahead of results matched by email address or (address) street name. Lastly, our UK-based customers can now use postcode to search for patients.



We are happy to provide these improvements to the global patient search and look forward to any feedback on how to continue to make this functionality even better.

Support for Direct Scanning into Patient Files

Sensei Cloud has been enhanced to include support for TWAIN-based optical scanner integration. This enables you to directly scan and upload a document right within Sensei Cloud [Patient Tab > Patient Files]. Click on ‘Scan Document’ to start the document scanning workflow. NOTE: You must have the Imaging Bridge installed to enable document scanning. If the imaging bridge is not installed, you will be prompted to install the imaging bridge via the associated side panel controls. Once installed, if the imaging acquisition launcher is not open or enabled, you may also be prompted to open it (check the ‘Always allow…’ option).



Within the ‘Scan Document’ dialog, Sensei Cloud will automatically detect any known input devices, allowing you to select one to use for scanning. Click the ‘Scan Document’ button to execute the scan. Once the scanning device is accessed, an additional dialog will be presented that allows you to fine tune the device’s scanning settings prior to scanning the document. NOTE: If the selected input device is not powered on or accessible, then you may need to cancel the scanning operation, power the scanner on, and click ‘Scan Document’ again.



Once the scan is complete, a preview of the document is presented in Sensei Cloud. Specify the file name, file type (.PDF or .JPEG), and add any relevant notes. Once finished, click ‘Save Document’ to upload the new scan to Patient Files. Following upload to Patient Files, the document will become part of the patient’s records and can be previewed and downloaded (or deleted), as desired. NOTE: Simply use the existing ‘Upload File’ action to upload an existing scanned document to Sensei Cloud.




We hope that this enhancement brings value to your documentation and record-keeping workflows. We look forward to your feedback on what additional improvements can be made.

Optimizations and Fixes

The following fixes and optimizations have been added to Sensei Cloud this week.

  1. Fixed an issue in which the associated NPI number of the Billing Dentist or Dental Entity was not being set on the claim form, resulting in claim rejections by some payers.
  2. Resolved a defect in which users could sometimes not download clinical images from a patient’s Images records.
  3. Addressed an issue which would sometimes prevent the reversal or “uncompletion” of procedures via the Patient Ledger.
  4. Fixed a defect in which a single patient account was sometimes excluded from the Accounts Receivable list when printing the current view.
  5. Resolved a bug in which changes to a team member’s taxonomy code were sometimes not maintained when saving the Team Member Record.