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Rosewood
Canine II

Entire Office Down

Any idea when this issue might be resolved? 

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tshaw
Community Manager
Community Manager

Hello @Rosewood
Our teams are looking into the outage for SoftDent Hosted customers. I see that this was posted under the Sensei Cloud area, are you currently experiencing this with SoftDent?

I'm adding the link for the status update page to this conversation as well, as it is updated with outage information. 
https://www.carestreamdental.com/en-us/training-resources/Support/status-updates/

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We have recently migrated to the SoftDent Sensei Cloud- and yes our entire office is down. It attempts to load but then just a blue circle rotates and then says "not responding"

Our office was finally able to log back on so hopefully you will be able to soon

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