Any idea when this issue might be resolved?
Hello @Rosewood,
Our teams are looking into the outage for SoftDent Hosted customers. I see that this was posted under the Sensei Cloud area, are you currently experiencing this with SoftDent?
I'm adding the link for the status update page to this conversation as well, as it is updated with outage information.
https://www.carestreamdental.com/en-us/training-resources/Support/status-updates/
We have recently migrated to the SoftDent Sensei Cloud- and yes our entire office is down. It attempts to load but then just a blue circle rotates and then says "not responding"
Our office was finally able to log back on so hopefully you will be able to soon
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
© 2019 Carestream Dental, LLC. All Rights Reserved