I would like to change the format for the address location on the billing statement since there is not an envelope on the market that the current format will fit in the window. Where am I able to change this?
Go to System>Form Selection. Billing Statements- this is where you can select the billing statement format. I often recommend form #7 but it is based on what credit cards you accept.
If you need to adjust the margins of where the address is printed you can customize the page offsets.
Go to System>Change System Settings>Printer and WP - Click the Change Offsets button next to Billing Statements. Adjust in a small increment and then print a Billing statement to see if it fits the envelope window. Repeat if more adjustments are needed.