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Premolar III

Applying write-offs even if the insurance denies the claim

To enter an insurance payment for an individual, I enter the patient transaction screen and type Y. If the insurance denied the claim and I indicate that, the write-offs do not get applied. Sometimes we want the write-offs applied (because Dr F is a nice guy, 🙂 ) . I've been getting around this by applying a payment of 1 penny, letting the write-offs and 1 penny payment post, and then changing the 1 penny payment to 0. It's definitely easier than denying the claim and then figuring out the write-offs to apply.

Is there a better way to do this?

Thanks!

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5 Replies
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First Molar I

Re: Applying write-offs even if the insurance denies the claim

Hand key it and do not use the Insurance Check Distribution.  

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Premolar III

Re: Applying write-offs even if the insurance denies the claim

But then I have to look up the write-offs.

I guess I'll stick with entering a .01 payment and then changing it to .00.
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Canine II

Re: Applying write-offs even if the insurance denies the claim

just deny the claim, attach the claim #, and in the subject line enter who & why.

then go to 'add' and add your write off code.  if you don't have one, create one.  could call it a 'professional discount'.

simpler.

 

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Canine II

Re: Applying write-offs even if the insurance denies the claim

you can say for example:  Guardian,dos 01/02/20 denied due to... w/o $40 not taken.  OR taken.

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Premolar III

Re: Applying write-offs even if the insurance denies the claim

I'll stick with the method I'm currently using. My method doesn't require me to look up the write-off amounts.

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