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pksaari79
First Molar I

Re: Audit Trail Down?

Yep....a server won't help you!!  Good luck.

dmccrory
Premolar II

Re: Audit Trail Down?

Cloud Utilities has completed for the Office.

David McCrory| Technical Support Analyst

David.McCrory@carestream.com

Office: 866.435.7473 Fax: 678.247.0267

www.carestreamdental.com

Find us at Twitter | Facebook

http://www.carestreamdental.com/us/en/forms/dental-events

bwhite
Premolar I

Re: Audit Trail Down?

We are back up and running : )

bwhite
Premolar I

Re: Audit Trail Down?

Thank you David.

Betsy

CS Dental Employee
CS Dental Employee

Re: Audit Trail Down?

Yes, thank you dmccrory

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laynee
Canine III

Re: Audit Trail Down?

YES!  I can run the report, but it is not complete or correct. One time some of the info will be there and the next, nothing. Support was little help. The "fix" would delete all the back data and only move forward. No help. I agree with you, it is an important report and I can't access it.

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CS Dental Employee
CS Dental Employee

Re: Audit Trail Down?

laynee‌ would you like for me to have an R2 escalations representative reach out to you to see what options you have available to correct your issue?

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laynee
Canine III

Re: Audit Trail Down?

Yes, I would welcome that. Thank you.  

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CS Dental Employee
CS Dental Employee

Re: Audit Trail Down?

laynee‌, I just sent you a message seeking your contact information. Thank you

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