Hello SoftDent Community!
After a long wait, the next version of SoftDent has been officially released!
I know a lot of you have been waiting patiently for the new ePayments Secure and we have some new workflow improvements to make your day a bit easier.
Hosted customers will be updating over the next few weeks and once we get the discs in (2-3 weeks) we will be shipping.
Check out what's in the version 18 below!
Also, to learn more about SDV18 and ePayments Secure,
please call 800.944.6365 and select option 2.
or sign up online at:
Version 18.0 of SoftDent features significant improvements to make your practice management experience more efficient.
New integration with ePayment Secure enables you to accept the methods of payments that your patients prefer using advanced security technology.
Improvements to printing, accessing and capturing patient information streamlines communication among staff and provides your office with even more functionality so you can wrap up your workday on time!
Enroll in ePayments Secure to enjoy latest payment options
Track when clinical notes are reviewed
The System Security settings allow you to established permission for the users authorized to check the Reviewed by Dr. checkbox. Any changes to the settings are tracked in the Chart Audit Trail report
Improve productivity and efficiency
The Bulk Insurance Payment window has been expanded, enabling you to view more transactions at a glance.
The landscape of dentistry is changing, and patients may receive dental care from a licensed professional outside of the practice. To accommodate this shift, 19 new options have been added to the Place of Service dropdown list to help facilitate the processing of claims for services performed outside of the dental practice. Examples of new options include:
Thanks for your patience! We look forward to hearing your thoughts on V18!
Union Dental Center
We are anxiously waiting on a disk to be sent. Actually chomping at the bit. We have a dbm error to due overly large clinical notes which should be rectified in new version.
On the claims processing screen, where you have updated the "Place of Service" drop down, is there an option to mark missing teeth yet? When you print a claim form, it is on the midsection, but SoftDent does not allow anywhere to edit this information, it must still be done by hand, therefore, sometimes preventing the option of submitting electronically if it is necessary information to the claim. Also, you have the option to adjust the status of the claim, example, original, corrected, adjustment...but it does not transfer at all to the claim form either. Can we consider an update the SoftDent Claim screen to apply to what is actually depicted on a claim form?
@Anon - looks like we have some more great ideas here. I know there is a 2019 ADA claim form coming soon... maybe we can implement some additional changes?