Hello alcavs1983,
This is a very common request - as you can probably imagine. SoftDent uses the locking system to protect data integrity when in modify mode; basically preventing concurrent changes to the same record in the database. I know this is a challenge when you're trying to checkout family members at the front desk while the chart is open in the operatory. There is one trick I can offer but you may already know of it.
When you get the "in use" message, click "OK"
If you click "No" on the next prompt, you will be in view only mode for that account. You won't be able to make changes, but you can at least look at the information on patient/account. I'm afraid this is all I have!
FYI - check the dates again. Plus, look at the "planned" notification almost 4 years ago.
How can we improve CS SOFTDENT Practice Management Software?
To access clinical notes (Dr) and transactions (Admin) at the same time.
Front staffs will need to access clinical notes to bill insurance via transaction page. Can't expect staffs to memorize tooth # & surface when entering txtment in transaction.
189votes
sbd shared this idea · Apr 21, 2011 · PLANNED · Mar 12, 2013
