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dsfdom
Canine III

Can't confirm appointment

We have a patient appointment currently scheduled 2 days out and want to confirm. When I right click on the appointment there is no option to confirm. The same thing happened the last time this same patient had an appointment. The account and patient are "active". I can't think of another reason this might be happening. Any ideas? Thanks!   

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Community Manager
Community Manager

Re: Can't confirm appointment

dmccrory‌ have you seen this happen before, or happen to know what is causing it?

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CS Dental Employee
CS Dental Employee

Re: Can't confirm appointment

Yes, it happens to Ghost appointments, it usually can be fixed with a scheduler repair utility