Is anyone else having a difficult time charting mixed dentition? When we have a child that has both primary and permanent teeth the chart will always revert back to primary teeth once it is closed.
Currently, we are going to conditions and clicking on the tooth that needs to be changed to a permanent tooth, then clicking save all. Is there a different way to do this?
Creating mixed dentition is a multi-step process. Typically the issue you are describing is caused when the missing tooth option is applied to the "box" instead of the "tooth". Please give the following a try and let me know how it works for you.
If you open a chart for a child younger than your "patient adult age" it will open with all primary dentition. As teeth are shed, you should select the "missing tooth" button on the conditions toolbar, then click on the tooth itself. (On the graphic make sure to click on the tooth, clicking on the small grey box that says D/E/F/G/etc. will only hide the tooth, not actually remove it; conditions should always be applied to the teeth, never the number below the tooth.) You may find that after removing primary teeth, the permanent teeth show as unerupted. If this is the case, you will select "Unerupted" on the "Other Conditions List" button and apply it to the permanent tooth by again clicking on the tooth. (Two negatives equal a positive, so unerupted + unerupted = erupted.) When finished click the save button. Upon re-entering the chart the conditions added: missing, erupted, etc. should still be present.
Hope this helps.
I hope that you can find this document useful in the future:
Always be sure to perform a search for topics that you need assistance with here on the Exchange. If you are looking for something and don't see it you can always mention me chriscornett and I'll try to accommodate you with the information.
One thing to consider .... is the charting module behavior regarding primary and permanent dentition is based upon the age of the patient as related to the input of the birthday. There are defaults based upon age ranges for the display of the appropriate chart. Bottom line .... make sure the DOB is correct, otherwise you may be chasing a whole bunch of charting corrections that are unnecessary.
dr.cavola is correct. If there is no patient age or if the age is lower than what you have set in your Practice as seen below then the patient will be charted as a child.