Is anyone successfully using clinical notes in Softdent? We are really having a struggle and are ready to move to a different software!
Our major issues are
1. When viewing a patient's clinical notes there are SO many notations for x-rays, intraoral and extraoral photos "RVG, FMS, Image capture, secondary image, visible light" On average TEN line items for every actual clinical note. It makes it super difficult to review or look up info. The overview is not helpful.
2. Once you find the clinical note, all the information shows up in a tiny box on the lower left of the screen. We have to scroll up and down this small box to read one clinical note.
So, first we have to wade through multiple image notations and THEN scroll up and down a tiny box to read note. Just too cumbersome and time consuming.
Anybody having success with this? Any work-arounds? I hate to go to all the effort of changing Software but we have to be able to be able to chart clinical notes.
What version are you on for Softdent? We are on version 16.2.8 and have used clinical notes, successfully, many years. The only issues are offices that highlight certain information or scan the information that we have to bring in through documents due to Softdent being a jpeg system. Otherwise we enter our own notes or copy/paste from other offices.
I don't know if you are talking about the clinical images which does show the highlight information when you bring in an xray or photo. Maybe you could elaborate??
We just started using notes and I am extremely unhappy. The miniature text box doesn't allow you to (a) search by term (b) used different font or color to highlight important portions of the note.. The text box is ridiculously small and we are forced to either reduce our notes so that they are barely complete or wade through a ridiculous amount of garbage in a small box to find relevant information from a previous note.
I WOULD LOVE TO LEAVE SOFTDENT. BEEN A USER OVER 25 YEARS. THEY ARE TERRIBLE
Hi, thanks for this feedback. We know this area needs a lot of work.
See below at some of my thoughts on what we can do here. I'd love some feedback.
This would be a new layout for the Clinical Notes tab. I compare it to an Outlook style with the notes on listed on the left. The right would be used for reviewing existing notes (in review mode) and composing new notes (in compose mode).
Compose Mode (Right Side):
Compose: Popup Mode: