We are looking for a way to post a collection agency payment to a patient account and to also register the collection agency fee for that collection.
For example, a patient owes $128 on their acct. Collection agency collects that amount then deducts their fee and sends us a check for $100. We tried using code 2.13, but it puts it under Anthem Dental Claims.
Should we create a new code for these items or is something "not right" in our system the way it has been set up?
Solved! Go to Solution.
Add Code 21 Collection Agency Commission, $28.00. If it is not there create a code in the 20 range which are Collection Credit Adjustments.
Post the check under Check code 5 - Payment Through Collection Agency, $100. If the code is not there create a check code in range 3-10.