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cjwdmd
Canine II

Collection Agency Payment posting

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We are looking for a way to post a collection agency payment to a patient account and to also register the collection agency fee for that collection.

For example, a patient owes $128 on their acct.  Collection agency collects that amount then deducts their fee  and sends us a check for $100.  We tried using code 2.13, but it puts it under Anthem Dental Claims.

Should we create a new code for these items or is something "not right" in our system the way it has been set up?

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CS Dental Employee
CS Dental Employee

Re: Collection Agency Payment posting

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Add Code 21 Collection Agency Commission, $28.00. If it is not there create a code in the 20 range which are Collection Credit Adjustments.

Post the check under Check code 5 - Payment Through Collection Agency, $100. If the code is not there create a check code in range 3-10. 

 

cjwdmd
Canine II

Re: Collection Agency Payment posting

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Thanks!  We'll give that a try!

Appreciate the help!

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cjwdmd
Canine II

Re: Collection Agency Payment posting

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We implemented your suggestion and it works perfectly!

Thank you again for your help!