Contact Expert?

[bayarea]

Why doesn't the Contact Expert include cell phone #s, or be able to see now that we have the option to choose which is the preferred method of contact?

[FormerPLM · Accepted solution]

Good morning bayarea‌,

That is a great question!  Seems like the most logical place to have a best contact would be in the contact expert. :-)  In the screen shot below, the cell field should be highlighted and bolded, since this patient's preferred contact is "cell".  We have a story on the road map that extends the preferred method logic throughout the system, I don't know when we will get this done, but it certainly is needed.  

[bayarea]

I am also referring to the drop down menu for the Auto Dialer.