When we run our Account Aging report, it is stating that we have over $5,000 in over 90 day Outstanding Insurance. However, when I run the outstanding insurance report for those claims that are older than 90 days, I only show two claims adding up to about $500. Where would I find the missing Outstanding Claims that are older than 90 days? I am missing about $4,500 worth of 90 days Outstanding Insurance Claims according to the Account Aging Report. Anyone have any ideas?
have you checked unsubmitted claims report
account aging report will show outstanding insurance balance for accounts selected in that report ( that include unsubmitted claims if ICM = 2 )
outstanding ins claims report will show the total expected amount from selected claims ( doesn't include unsubmitted claims )
reports , practice management , insurance reports , unsubmitted claims