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cdamoney
Canine III

Credit Integration with Cloud

We have been having issues with the care credit integration not working ever since we went on the cloud.  We have care credit enabled and all the correct codes and info set up on the computers. When we add the payment code and try to look up information, the screen just freezes and softdent shuts down.  Is there a fix for this?

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4 Replies
Community Manager
Community Manager

Re: Credit Integration with Cloud

@ayman or @tyson_edwards  do you have any suggestions for this? 

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CS Dental Employee
CS Dental Employee

Re: Credit Integration with Cloud

I have not heard of this. Have you contacted support?

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Moderator
Moderator

Re: Credit Integration with Cloud

i've never encountered that 
 @sshores ideas ?

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CS Dental Employee
CS Dental Employee

Re: Credit Integration with Cloud

@cdamoney This occurs on all workstations, correct?

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