Hello!
Yes, docx files can be imported into the patient's document tree within SoftDent...but they will not normally have thumbnails that offer a preview of that document. The document needs to be double-clicked on the document tree side to open it, rather than clicking on the thumbnail (like you see below in the image I've added). Hopefully this is clear, but if it isn't please don't hesitate to give us a call at 866-435-7473 x2.
