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pksaari79
First Molar I

Deleting a merge letter

How do you delete a merge letter under documents?  It tells me it's a flagged only and won't let me delete it.  Our hygienist put 2 in and we don't need 2 of these letters.  Thanks!

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CS Dental Employee
CS Dental Employee

Re: Deleting a merge letter

Hey Kay,

If you expand the Document letter list you can right click on the document and select delete. if you have trouble, call me Friday and I will take a look at it

Wendy Smiley Happy

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pksaari79
First Molar I

Re: Deleting a merge letter

I was not able to delete as it was marked read only.  I did call support and they went through to help find it in the files to delete.  I did copy the steps so I could maybe do it the next time.  

Question - why was it marked read only?  Sometimes I can delete the way you said and sometimes they come up as read only.  Do I have to go to the workstation the merge letter was created to delete that way?

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