How do you delete a merge letter under documents? It tells me it's a flagged only and won't let me delete it. Our hygienist put 2 in and we don't need 2 of these letters. Thanks!
If you expand the Document letter list you can right click on the document and select delete. if you have trouble, call me Friday and I will take a look at it
I was not able to delete as it was marked read only. I did call support and they went through to help find it in the files to delete. I did copy the steps so I could maybe do it the next time.
Question - why was it marked read only? Sometimes I can delete the way you said and sometimes they come up as read only. Do I have to go to the workstation the merge letter was created to delete that way?