Does anyone have suggestions for setting up an in-house Dental Savings Plan in SoftDent? I believe I will need to add a Patient User Code to tag which patients are members, then add Transaction Codes for each of the Membership Discounts given (5%, 10%, 15%) , plus make a unique code for each Membership Plan level (Child, Adult, Perio). Does this sound accurate? What are some other things I need to be aware of so we can track the membership month of enrollment, etc? Any help would be appreciated!
This won't help ... at all in the efforts to try and set up the plan ... BUT I would avoid setting these type of plans up with anything listed in Softdent as "insurance". It is NOT insurance ... and the more you stay away from labeling as such, the better.
We do have one set up in our office, and although we've done it pretty successfully for over 3 years, it is an accounting headache. For instance, the patients ledger, or transactions, have to account for the services you render in the plan ... in order for Softdent to track, and to make sure all your receivables, registers, and all other accounting reports are accurate. Yet, the patient will need to have a zero balance at the end of the appointment if on your plan. Plus, you have to have a code to bill for the "plan", which subsequently the patient needs to pay for that service, whether it's monthly, bi-yearly, or yearly. Is there a "renewal" plan? And are those charges different than the initial joining the plan?. Then there's a discounted part .....
Headache just thinking about it
Yikes. Yes, we were repeatedly cautioned to stay far away from wording the program anywhere remotely similar to 'insurance' unless we want to have issues with the state dental insurance commissioner. Not a conversation I want to entertain and we sincerely appreciate the warning on that.
Their accounts will be zero balance at the end of each appointment, I believe, due to the fact that they receive the membership prices b/c they must pay for them at the end of each appointment. And I will make a Membership code to use for when they initiate membership into the 'group' - good point. Also, as we begin this, we are not going to offer payment for membership through monthly credit card payments. We have too many patients who have maxed out or expired cards that have in the not-so-distant past attempted to set up payment plans in our office. So, right or wrong it's a pay up front deal right now. Hadn't thought of a 'renewal' membership yet but I appreciate that thought so I can set that up now!
Yes, a headache for sure, but my wild hope is that we can get this beast initiated with a few less hiccups thanks to the advise from folks such as yourselves. T
THANK YOU for pointing me toward state regulations in regard to this type of plan, I will investigate this! All great points to be make sure we are within the legal framework. And I appreciate the code label of "_____ In Office Incentive Plan". Your assistance is greatly appreciated.