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dsfdom
Canine III

E-claims error code

I received an electronic claims error code  " #1045 - Old Group No - Payor requires group number entry on insurance plan". I checked the plan and the group number is entered in the correct field, nothing was changed on the plan so I don't understand the message.

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lspitz
CS Dental Employee
CS Dental Employee

Glad you figured it out so quickly!  Could you share your findings? 

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dsfdom
Canine III

Finally was able to answer my own question!

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