When entering an insurance check that is split between 2 doctors and you enter the wrong amount on one of the doctors and it posts, how do you fix this? I have done this a couple of times by accident and when I try to fix the amount it pops up a warning that if I proceed that it could mess up the deposit amount. I have gone through with this and it does mess up the deposit amount on the daysheet but fixes the amount on the patient account. This ultimately makes the accounts receivable wrong. How do I fix this problem if I mess up again?
Leave the payment as originally posted
Use the transfer codes 96 and 98
96 for the dr that was underpaid decreases pt balance increases collection
98 for the dr who was overpaid increases patient balance decreases collection
You can add the claim # to the note section of both transfer codes