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Canine II

Failed Autopay

We utilize the Automatic Payment Plans in SoftDent quite frequently.  However, when a payment fails and the patient would like to update the card, it only allows us to add a payment on at the end of the payment plan and doesn't allow us to add one for the same date it failed.  The only way I found to "work around" this is to change every date on the plan.  Is there an easier way?

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