We utilize the Automatic Payment Plans in SoftDent quite frequently. However, when a payment fails and the patient would like to update the card, it only allows us to add a payment on at the end of the payment plan and doesn't allow us to add one for the same date it failed. The only way I found to "work around" this is to change every date on the plan. Is there an easier way?
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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