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CCB-burdick
Canine II

File Error #22

Recently installed 11 new workstations running Windows 10 v21H2. All of these new workstations randomly receive a SoftDent File Error # 22, <MapDriveLetter:\softdent.sys> Invalid argument

Power settings are at high/max.
Power save on NIC is off.
Disabled AV.
Updated Server OS, rebooted Server.

SoftDent v18 running on Hyper-V 2019, Server 2019. 4 vCPUs, 16GB RAM with up to 20 workstations connected. No similar issues reported prior to swapping out of 11 workstations.

CCBburdick_0-1647967598589.png

 

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asmith
CS Dental Employee
CS Dental Employee

When this error appears it is generally related to network connection issues. I would suggest you call CS Support and report this.  Support will need to Rebuild/Re-index files in Utilities.

1-866-435-7473 Monday – Friday 7:00am –10:00pm EST or  softdentsupport@csdental.com

 

 

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