How does SoftDent decide if the patient gets an Adult tooth chart or Primary tooth chart?
This is a system wide setting located here:
FILE > PRACTICE
The adult age setting controls two functions. The tooth chart based on the patient's DOB, and if you should charge for an adult prophy. If you charge a child prophy for a patient that is the age setting or older, then SoftDent will will give you a warning when you post. You can override if you wish or allow SoftDent to change the transaction code to an adult prophy.
*Please note that not everyone can make changes to this window. You must be logged into SoftDent with a login that has permissions to make edits here.