We are using SoftDent 16.2.8.
We do the following to create claims:
* go into the patient's transactions
* press the letter 'i'
* the next popup allows us to choose the dates, and then we click ok
* the next screen is the claim info. After changing anything we need to change, we click 'ok'
* the next popup has the 'Submit Electronically' check box, defaulted to checked.
Is there a way to have that 'Submit Electronically' check box default to unchecked?
Solved! Go to Solution.
Disable ECS Capability
Thank you for your response. I was hoping for a way to just change the checkbox to default to unchecked for every plan without actually changing every plan, but at least now I know I can stop searching for a way to do that.
From the SD Help: Submitted Dental Claims
If you use the Electronic Claim Service (ECS) you are prompted to submit the claim electronically. Click OK to submit the claim electronically.
Looks like the only way to default to unchecked is to NOT use ECS. Is there any reason why you want to print a dental claim?