could use some help, Some plans are requiring claims be sent to medical first then dental.
Having trouble setting Medical up as Primary
I am having the same issue, have you had any luck yet?
@celinagfgood morning have you tried this setup or a similar one ?as when i try to submit insurance with this setup SoftDent is trying to submit medical insurance first
@ayman that is how I set it up but it will not submit. It also will not let me enter the ICD 10 codes.
i think this should be helpful https://community.carestreamdental.com/t5/SoftDent-Documentation/SoftDent-What-Are-the-Steps-Creatin...
I tried this but needed CPT codes. I am now in possesion of CPT codes so I will retry.
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