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cathyg
Canine II

How to set up Medical plans as primary in SoftDent?

could use some help, Some plans are requiring claims be sent to medical first then dental.

Having trouble setting Medical up as Primary

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celinagf
Canine II

Re: How to set up Medical plans as primary in SoftDent?

I am having the same issue, have you had any luck yet?

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Moderator
Moderator

Re: How to set up Medical plans as primary in SoftDent?

@celinagfgood morning 
have you tried this setup or a similar one ?
as when i try to submit insurance with this setup SoftDent is trying to submit medical insurance first

celinagf
Canine II

Re: How to set up Medical plans as primary in SoftDent?

@ayman that is how I set it up but it will not submit. It also will not let me enter the ICD 10 codes.

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mdunham
Premolar III

Re: How to set up Medical plans as primary in SoftDent?

Medical is always primary. SD auto files Med first.

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Re: How to set up Medical plans as primary in SoftDent?

celinagf
Canine II

Re: How to set up Medical plans as primary in SoftDent?

I tried this but needed CPT codes.  I am now in possesion of CPT  codes so I will retry.

Thank you!