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fritzfield
Canine II

How to stop pop-up windows/alerts in softdent

We have pop-ups all the time that are annoying and distracting. Is there a switch for that in the soft ware?

3 Replies
Community Manager
Community Manager

Re: How to stop pop-up windows/alerts in softdent

jeffrey.urkevich‌ or chriscornett‌ can you guys speak to this?  Thank you.

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FormerPLM
Premolar III

Re: How to stop pop-up windows/alerts in softdent

Hello fritzfield‌,

I suspect you're referring to TeamTalk notes.  If so, there are controls in the software for these.  Click TeamTalk from the toolbar at the top of your screen, as below:

From there, select Change Events Selection, you'll see the dialog box appear in the center of your screen.  Here you can select the triggering events for TeamTalk notes.  

Alternatively, you can select TeamTalk Setup from the toolbar dropdown.  This option controls which patients, accounts, insurance plans, or employers will trigger the notes.  You may have the "Every Patient" radio button selected, which will cause a lot of popups.  I hope this helps.  

sreeder

shanab
Premolar I

Re: How to stop pop-up windows/alerts in softdent

Hi George,

Can you be  more specific as to what pop ups are showing?  jeffrey.urkevich answered if they are Team Talk pop ups, but if you are getting the HIPAA notifications for example, there are a couple of ways to handle that.  Thanks

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