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Canine III

Inactive patients removed from recall?

Does inactivating a patient remove them from recall or do they need to be removed manually? I have heard different answers to this and would like to know from the source.

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First Molar I

No, they will still appear on your recall report unless you indicate in the report that you would like them to be excluded.     If you enter F1 anywhere within softdent a box will appear in which you can search recall and inactive patients.  Also, I believe there is a video on the Carestream site that shows this as well.  

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