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doctom4300
Premolar III

Is anyone else having trouble with Delta Dental's website?

DeltaDentalIns.com used to be a pretty good website. Now, it crashed on me all the time, or I get a message saying the data is updating.

I'm using Chrome.

Is anyone else having problems? If not, what browser are you using?

Thanks!

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4 Replies
CS Dental Employee
CS Dental Employee

Re: Is anyone else having trouble with Delta Dental's website?

I tested it on Chrome and Firefox and it seemed to come up ok. May try to delete your cookies/cache and try again after that.

In Chrome:
• On your computer, open Chrome.
• At the top right, click More.
• Click More tools, Clear browsing data.
• At the top, choose a time range. To delete everything, select All time.
• Next to "Cookies and other site data" and "Cached images and files," check the boxes.
• Click Clear data.

doctom4300
Premolar III

Re: Is anyone else having trouble with Delta Dental's website?

I'll give that a try, thanks.

The problem is intermittent, so I won't know for awhile if it works.

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callton
Premolar II

Re: Is anyone else having trouble with Delta Dental's website?

I often get a message to "try again in a little while" on the DD national website.  Some days I get that message all day.  This morning I tried again immediately and got results.  

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doctom4300
Premolar III

Re: Is anyone else having trouble with Delta Dental's website?

I get the "try again later" message, too.

But I also get flat out error messages. I haven't been on the website today, but I think it was something about invalid access to a database.

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