Showing results for 
Search instead for 
Did you mean: 
Canine II

Missing doc's patients


We are missing two days worth of scheduled patients in March. These patients have been scheduled for months now and are completely gone. The appointments are not in the tickler/short call listing. They have disappeared as if they were never appointed. We unfortunately do not know which patients were there. Does anyone have any idea on how we could go back and recreate, or find where, who they were. 

Please and thank you for any help! 

I have spoken to a Softdent Rep and although he was kind- was unable to find resolution.  

0 Kudos
Community Manager
Community Manager

Hello @erdelapaz

I have contacted the escalations team so they can assign someone to contact you regarding this. 

0 Kudos