We are missing two days worth of scheduled patients in March. These patients have been scheduled for months now and are completely gone. The appointments are not in the tickler/short call listing. They have disappeared as if they were never appointed. We unfortunately do not know which patients were there. Does anyone have any idea on how we could go back and recreate, or find where, who they were.
Please and thank you for any help!
I have spoken to a Softdent Rep and although he was kind- was unable to find resolution.
I have contacted the escalations team so they can assign someone to contact you regarding this.
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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