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wardjohn
Canine II

Re: Office 365 64 bit incompatibility with Softdent v18

Rom:

You are correct. Like your office, we began in 1992 and was an early beta tester.

Tyson Edwards is a sharp programmer and has the skill set I believe to sharpen and shape the program. Of course it all comes down to capitalization. If given the resources and team support, I suspect this thread from a couple of “old timers” might reflect a different tone!

Blessings to you and your team, John
drcavola
First Molar I

Re: Office 365 64 bit incompatibility with Softdent v18

John, we can always HOPE!  :We've worked with Tyson of late as well.  He and his team deserve bunches of kudos for the act of overcoming the record lock issue that was haunting many of us long time users for a long, long time.  Those type of issue resolution achievements are encouraging.  If you and I put our mind to it, along with many other loyal Softdent users, we could come up with a pretty extensive list (I'm sure there are lists in the corporate drawers) that contain ideas, enhancements, and the like that we've added to along the years.  Unfortunately, that record lock issue and the charting enhancements of a few years ago are the last of some great improvements.  There was nothing of significance to v.19, so we're still on v.18.  They working on v.20?  Here in GA - Softdent is probably qualified for an "antique" license plate (25 years of age).  I'm afraid the term "legacy" has already been applied.  I'll keep my fingers crossed.

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wardjohn
Canine II

Re: Office 365 64 bit incompatibility with Softdent v18

 
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wardjohn
Canine II

Re: Office 365 64 bit incompatibility with Softdent v18

Ron:

I agree. Most corporate models have their agendas set by accountants. I get it.

Revenue stream is extremely important. However, there’s an often overlooked principle in forgetting what brought them to “the dance”.

To be transparent, PMS is not heavily weighted in profit margins. Yet, to neglect this piece of the overall composite is perilous to brand loyalty. The best pool of potential CBCT buyers comes from loyal satisfied long term enthusiastic software users!

If the upper management is monitoring this thread, I would encourage you to assure the readers that you are listening.

Thanks!
John
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Nina-Gilbert
CS Dental Employee
CS Dental Employee

Re: Office 365 64 bit incompatibility with Softdent v18

Hi All

Softdent as mentioned is not a 64bit program, and would need significant redevelopment to make it such. 

We are releasing some really exciting pieces this year for Softdent which introduces the new technology we have at our disposal, as well as continuing to address issues within Softdent and make incremental improvements in each release.

Look out for Lightening Strikes emails in your inboxes which are being sent out as I type, these introduce you to some of the pieces being made available. 

Check out Drew's post on the Exchange earlier this week - more to come!

https://community.carestreamdental.com/t5/SOFTDENT/Get-ready-for-a-storm-of-innovation/m-p/22756#M60...

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