So when I hit the refund credit card button on the payment bar, it automatically inputs the last code used in the patients transactions, so if I just put in a insurance check, it automatically pops with insurance check code in the code spot when I hit the refund credit card button, is this right or is there someway to fix this? Thank You! @matt_ackerman @drcavola @debi_peterson @juriz @tyson_edwards
I was not able to recreate this issue. If you go to File > Practice > Default ADA Codes > check the Credit Card box to see if your code for credit care refund has been entered here. If not then you should enter that code, which can be found by clicking the drop down arrow. The code should be between 30 and 39. Let us know if this helped.
ok so I checked that area and it was set to 39 which is the credit card refund code. so that's not it, I'm sorry guys I guess I'm going to have to call and have them get into my computer. Thank You though!