We definitely don't want our "cousins" to feel unattended, therefore I have some suggestions:
1. The classic schedule does have a "SORT BY:" option within the TICKLER file itself which includes the following:
[ ] Date Filed [ ] Name [ ] Dr [ ] Length [ ] Short Calls
2. I would also suggest printing the Tickler File report to the CONTACT EXPERT. This will also give you the opportunity to work your magic on getting those patients back in the office.
I hope this helps!