Mark, the recall system can be renamed within Softdent, which is probably why you cannot find that exact report listed in your system. In my system, the report is named "X Hyg Recall", so yours could be anything.
Go to Reports > Recall/Appt > try picking whatever the 2nd report is on the sub menu that pops out. For print options select "Contact Expert", then don't forget to set your date range to get the appropriate list of past due recall patients.
Hope this helps!
Additionally, to find out the name of your recall system, go to System menu > Change System Settings > Recall > Recall Setup / Codes > On the left hand side, there should be a field that contains the "Name of Normal Recall System". That name will be on your report as well.
My apologies - first you must select "Reports", then your printer output on the following screen should be "Contact Expert".
Have a great day!
Ok, Bert, what's the secret... my screenshots never show in my replies, but that is exactly what I was trying to show. Thanks for illustrating for me. #teamwork
Thanks Bert. I got it now.
Dr. Beatriz Galofre DDS
720 Sunrise Ave. #120A
Roseville, Ca 95661
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Good to hear Mark,
Reach out to us if you have more questions
Albert Keith | US PM Specialist
US Training and Implementations
Office: 770.226.3999 ext. 72044 Fax 678.302.9920
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Is there a way to create a daily report of patients seen and their future scheduled recall appointments? Similar to an appointment list but with the patient's future appointments displayed also?