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Canine II

Renaissance Dental not in list for ECS

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How can I submit claims for Renaissance Dental? I keep getting error #1026 and when I call Renaissance they assure me we have the right Payer ID RLHA1...help!

 

Jen

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CS Dental Employee
CS Dental Employee

Re: Renaissance Dental not in list for ECS

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Contact Remote Light Support - FYI they are now owned by Vyne Dental.  They can assist with your error.

in SoftDent you will need to remove the Payer ID and unclick the ECS capable option,  under the red claim filing tab in the insurance plan.

 

Remote Lite & Practice Core Support:
(866) 712-9584

softdentgirl_0-1605304593558.png

 

 

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CS Dental Employee
CS Dental Employee

Re: Renaissance Dental not in list for ECS

Jump to solution

Contact Remote Light Support - FYI they are now owned by Vyne Dental.  They can assist with your error.

in SoftDent you will need to remove the Payer ID and unclick the ECS capable option,  under the red claim filing tab in the insurance plan.

 

Remote Lite & Practice Core Support:
(866) 712-9584

softdentgirl_0-1605304593558.png

 

 

View solution in original post

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