Right click on the scanned document and look at properties. Look at the acquisition path .... in order for any and all documents to be viewed network wide it has to be on the network path, not on a local path. Those settings are set workstation wide in the video settings. Once it's set, it should not be changed. If you have just one or two that are instead on a local drive, it may be more worth your while to just delete those and scan them again once the video settings have been set correctly.
Doing the image transfer utility does work, and it works well. It benefits the offices who have many, many images that need to be moved.
