School Based Dental Program

[drozell]

We are going to be billing for a School based dental program. We need to be able to submit the claim with the Schools address as the treatment location and place of service 03.

Is anyone currently doing this and how are you adding all your schools as treatment locations and how did you update the place of service drop down box to include 03?

[bert]

Do you have a single treatment location and a single billing address that are different? Or multiple locations and single billing address? System change system setting /insurance

Are you filing dental claims, or medical claims for dental codes?

On the dental insurance form are you looking for place of service to be 3 from the drop down list?

Please let me know and I will assist as needed

[drozell · Accepted solution]

Currently our billing address and treatment address are the same. I need Softdent to be able to house multiple treatment addresses as we are adding 9 schools and need to submit the schools information on the claim.

I am also looking for place of service 3 to be added to the drop down list.

[bert]

Hi Diana,

Currently when you choose other location on the claim on the bottom right you can select other facility and then add your other schools to the other facility list and select them as shown in the screen shot it puts 99 in the box 38 as shown in the first claim form extract, is it correct that you want a 3 in box 38 on the 2012 claim form that indicates school or university when that is selected for the place of service? 

[drozell]

Albert,

I have already tried adding the schools as other facilities and it does not print on the ADA form (box 56).

Diana

[bert]

I appreciate your patience, it's a bit complicated to define the correct changes. Feel free to contact me on my cell at 703-898-7543 and will connect with you and assist/diagnose your specific needs on this. The claim form diagnosis is correct and development will need to add that option to the claim form options when creating the claim.

[bert]

Hi Donna

Can you send me a phone number where I can call you?

Thanks

Bert

Albert Keith | US PM Specialist

US Training and Implementations

albert.keith@carestream.com

Office: 770.226.3999 ext. 72044 Fax 678.302.9920

www.carestreamdental.com

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[drozell]

Yes I want place of service 3 to be in box 38 on the 2012 ADA form.

[Maestao08]

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