Secondary ins added after primary paid

[dsfdom]

A patient notified us of secondary insurance coverage after primary had already paid. How do I generate a secondary claim through Softdent?

[Anon]

Enter the Secondary ins information

go to the transaction

Edit

Remove the negative claim #

ok

Click YES

Add a transaction for code 2

Amount = Zero 

Final Payment = Y

Submit Secondary = Y 

[mdunham]

Nice!  I love to learn new tricks!!!

[dsfdom]

Thanks for your help.

[tshaw]

Thank you for participating in the Community Lisa!  I'm going to tag a few people on this and get some feedback.  

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d.canales‌

softdentgirl‌