Still in the beginning stages of going paperless and I have noticed that my clinical notes on some patients are no longer seen on the Overview Tab...do they disappear from the Overview Tab after 6 months ???
Thank you for any advice
No, they should not be disappearing. So, those patients just have a blank Notes section?
Can you send me a screenshot? firstname.lastname@example.org.
When looking at the Overview, the patient's previous notes are not there once 6 months has passed but if I go into the notes tab they are there. I thought the point of the overview was so that it provided me of a snapshot of restorative and perio and radiographs as well as being able to read their previous visit notes...
What I have found is that if the patient comes back in and it is more than 6 months since their last visit the notes section on the overview tab is now blank ...
I did call the help desk on Friday and spoke to someone named Brian, he said he was looking into it...if you have anymore advice I would greatly appreciate it!