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Canine III

SofDent X-ray acquisition error

This is what it says:

 

Error occurred launching acquisition -3- Unable to open virtual channel engine. Make sure to be in an RDP or Citrix session and confirm the workstation components are installed.

 

On hold with customer service. Please HELP!!

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Community Manager
Community Manager

Re: SofDent X-ray acquisition error

Sorry for the delay @jenespanet, did you speak with someone already? If not, I'll send your information over. 

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Canine III

Re: SofDent X-ray acquisition error

Yes, I spoke to Gerald, he got it resolved. Thanks.